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(solution) Conflict Management Analysis: Writing Assignment 3 Chapter


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Conflict Management Analysis: Writing Assignment 3

 

Chapter 12

 

Assignment Directions

 

William Wilmot and Joyce Hocker define conflict as ?an expressed struggle between at least two

 

interdependent parties who perceive incompatible goals, scarce resources, and interference from the other

 

party in achieving their goals? (211). Think of a significant or memorable conflict you are having (or recently

 

had) with someone with whom you have regular contact. Also consider and explain the situation and

 

context in which the conflict occurred.

 

Based on this information, write a 2-3 page paper adhering to the following directions:

 

1. Explain how the conflict you had with the other person fits the elements of the definition of conflict by

 

explaining

 

? how the struggle was expressed,

 

? what your opposing needs are,

 

? how interference is occurring,

 

? how you and the other person are interdependent, and

 

? what the scarce resource is.

 

These ideas are addressed in the text on pages 369-371.

 

Define conflict and apply

 

Unmet (0 %)

 

Needs Improvement (50-69%)

 

The paper does not address the The definition of conflict is

 

definition of conflict.

 

provided but the student fails to

 

explain one or more of the 5

 

elements of the definition. Fair (70-79%)

 

The definition of conflict is

 

included, the student addresses

 

all 5 elements of conflict BUT

 

one or more of these elements is

 

incorrectly explained or

 

applied. Good (80-89%)

 

The definition of conflict is

 

provided, the student correctly

 

and completely explains each

 

of the 5 elements AND

 

correctly applies each of the 5

 

elements to his or her example

 

of conflict. Excellent (100%)

 

The definition of conflict is

 

provided; the student correctly

 

and completely explains each

 

of the 5 elements AND

 

correctly applies each of the 5

 

elements to his or her example

 

of conflict. The student

 

provides compelling evidence

 

and analysis of the relationship

 

between the concepts and

 

example. Points Earned:__________/ 17.5 Possible Points 2. Name, define and explain the type of conflict (ego, pseudo, content or value) you are having (or had) with this

 

other person. The types of conflict are explained in a Web page and video in the course in the Conflict folder.

 

Explain the type of conflict

 

Unmet (0 %)

 

The paper does not address the

 

type of conflict experienced in

 

the example. Needs Improvement (50-69%)

 

The type of conflict is not

 

explained; it is only listed. Fair (70-79%)

 

The type of conflict is

 

identified and explained. The

 

student provides minimal

 

evidence that the type of

 

conflict identified applies to the

 

example. Good (80-89%)

 

The type of conflict is

 

identified and explained. The

 

student provides some

 

evidence that the type of

 

conflict identified applies to the

 

example, AND the relationship

 

of the evidence to the concept

 

and example is clear. Excellent (100%)

 

The type of conflict is

 

identified and explained. The

 

student provides evidence that

 

the type of conflict identified

 

applies to the example, AND

 

the relationship of the evidence

 

to the concept and example is

 

clear. The student includes

 

excellent evidence and analysis

 

to support his or her

 

conclusion about the type of

 

conflict in the example. Points Earned:__________/ 17.5 Possible Points 3. Name, define and explain the conflict management strategy (avoiding, accommodating, compromising,

 

competing or collaborating) each of you are using (or used). These strategies are explained on pages 371-378 in

 

the text.

 

Explain the conflict management strategies

 

Unmet (0 %)

 

The paper does not address the

 

conflict management strategies

 

employed in the example. Needs Improvement (50-69%)

 

The conflict management

 

strategies used by each person

 

are not explained, only listed. Fair (70-79%)

 

The conflict management

 

strategy used by each person is

 

identified and explained. The

 

strategies chosen are correctly

 

applied to the example. Good (80-89%)

 

The conflict management

 

strategies employed by each

 

party to the conflict are

 

identified, explained AND

 

correctly applied to the

 

example. The student provides

 

some evidence to support his

 

or her evaluation of the

 

strategies used. Excellent (100%)

 

The conflict management

 

strategies employed by each

 

party to the conflict are

 

identified, explained AND

 

correctly applied to the

 

example. The student provides

 

excellent evidence and

 

analysis to support his or her

 

evaluation of the strategies

 

used. Points Earned:__________/ 17.5 Possible Points 4. Evaluate the effectiveness of each other?s conflict management strategies and explain an alternate conflict

 

management strategy that would be mutually beneficial to you and the other person, and why you think it would

 

help resolve the conflict. What, if anything, would (or could) you have done differently based on this analysis?

 

Evaluate and Identify and Alternative Conflict Management Strategy

 

Unmet (0 %)

 

The student does not evaluate

 

the effectiveness of the

 

Conflict Management

 

Strategies that were used, nor

 

does he or she identify an

 

alternative strategy. Needs Improvement (50-69%)

 

The student evaluates the

 

effectiveness of the conflict

 

management strategy chosen

 

by one or the other party OR

 

the student identifies an

 

alternative strategy that could

 

be employed BUT does not

 

include both elements in the

 

paper. Fair (70-79%)

 

The student evaluates the

 

conflict management strategies

 

used by each party in the

 

conflict and addresses an

 

alternative strategy that could

 

be used BUT the student does

 

not provide strong evidence to

 

support his or her evaluation

 

and alternative strategy. Good (80-89%)

 

The student evaluates the

 

conflict management strategies

 

used by each party in the

 

conflict and addresses an

 

alternative strategy that could

 

be used, and the student

 

provides some evidence to

 

support his or her evaluation

 

and alternative strategy. Excellent (100%)

 

The student evaluates the

 

conflict management strategies

 

used by each party in the

 

conflict and addresses an

 

alternative strategy that could

 

be used, and the student

 

provides excellent evidence

 

and a compelling analysis to

 

support his or her evaluation

 

and alternative strategy. Points Earned:__________/ 17.5 Possible Points 5. Incorporate other communication concepts we have covered this semester, such as ?I? Statements, perception

 

checking, empathy, communication competence or assertiveness.

 

Include other related concepts

 

Unmet (0 %)

 

The student does not apply

 

any concepts to the situation

 

other than those required in

 

the directions. Needs Improvement

 

(5069%)

 

The student only lists other

 

concepts which could be

 

applied to the examples,

 

BUT the concepts are not

 

explained OR the concepts

 

are not correctly applied. Fair (70-79%) Good (80-89%) Excellent (100%) The student correctly applies

 

at least one other concept

 

that could be related to the

 

examples. Each one is

 

explained. The student correctly applies

 

and completely explains at

 

least two other concepts that

 

could be related to the

 

example of conflict and

 

includes some evidence and

 

explanation of the relationship

 

of the conflict example to the

 

extra concepts. The student correctly applies and

 

completely explains at least two

 

other concepts that could be related

 

to the example of conflict and

 

includes superior evidence and a

 

clear and complete analysis of the

 

relationship of the conflict example

 

to the extra concepts. Points Earned:__________/ 10 Possible Points ? Your paper should be typed, approximately 3-4 pages long, and double spaced. ?

 

? ? The paper should also be proofread, and mistakes in grammar, spelling, sentence structure, formatting and other

 

areas of paper mechanics should be kept to a minimum.

 

Include a complete introduction to the paper that includes a thesis statement introducing the main ideas of the

 

paper. Organize the body of the paper into main ides that fit with your thesis statement. Include a conclusion to the

 

paper that reviews and summarizes the paper.

 

Include proper in-text citations in either APA or MLA format; be certain that you include the textbook definitions of

 

the concepts you use and that you cite these definitions correctly. A works cited or reference page should be

 

included at the end of your paper. Overall Outcomes

 

Proofreading and Organization

 

Unmet (0%) Needs Improvement (50-69%) Fair (70-79%) Good (80-89%) Excellent (90-100%) There are nine or more

 

mistakes in proofreading,

 

grammar, spelling, formatting

 

or other paper mechanics. The

 

paper does not follow a

 

recognizable organizational

 

structure, such as having main

 

ideas, an introduction and a

 

conclusion. There are seven or more

 

mistakes in proofreading,

 

grammar, spelling, formatting

 

or other paper mechanics. The

 

paper is organized in a

 

recognizable way BUT does

 

not include an identifiable

 

introduction and conclusion. There are five or more

 

mistakes in proofreading,

 

grammar, spelling, formatting

 

or other paper mechanics. The

 

paper is organized and includes

 

an identifiable introduction

 

AND/OR conclusion. There are three or more

 

mistakes in proofreading,

 

grammar, spelling, formatting

 

or other paper mechanics. The

 

paper is organized and includes

 

an identifiable introduction

 

AND a conclusion. Mistakes in proofreading,

 

grammar, spelling, formatting

 

or other paper mechanics are

 

limited to two or fewer. The

 

paper is organized in a clear

 

way AND includes a complete

 

introduction as well as a

 

complete conclusion. Points Earned: _________ / 10 Points Possible Citation

 

Unmet (0%)

 

The paper includes no citation

 

of any sort. Needs Improvement (50-69%)

 

There is some attempt at

 

citation, BUT: the citation is

 

not in a recognizable format,

 

such as MLA or APA; OR a

 

significant number of concepts

 

are not cited; OR there is no

 

intext citation; OR paraphrases

 

are not cited. Fair (70-79%)

 

Some attempt at citation is

 

included for most concepts

 

used in the paper that are

 

originally explained in a

 

printed source AND most of

 

these ideas are cited, whether

 

they are paraphrased or directly

 

quoted AND the citation is in a

 

recognizable style and the style

 

is used

 

correctly in most cases AND

 

in-Text citation is used but a

 

Works Cited is not included. Good (80-89%)

 

In-text citation is included for

 

most concepts used in the

 

paper that are originally

 

explained in a printed source

 

AND all of these ideas are

 

cited, whether they are

 

paraphrased or directly quoted

 

AND the citation is in MLA or

 

APA style and the style is used

 

consistently AND a Works

 

Cited is included at the end of

 

the paper. Excellent (90-100%)

 

In-text citation is included for

 

all concepts used in the paper

 

that are originally explained in

 

a printed source AND all of

 

these ideas are cited using

 

correct in-text citation, whether

 

they are paraphrased or

 

directly quoted AND the

 

citation is in MLA or APA

 

style and the style is used

 

consistently AND a Works

 

Cited is included at the end of

 

the paper and the Works Cited

 

is free of errors. Points Earned: _________ / 10 Points Possible Comments Total points possible Earned Points 100 Works Cited

 

Wilmot, William W., and Joyce L. Hocker. Interpersonal Conflict. New York: McGraw-Hill, 2011. Print.

 


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