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(solution) ASSIGNMENT 04 C05 Business Communication Directions: Be sure to


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ASSIGNMENT 04

 

C05 Business Communication

 

Directions: Be sure to save an electronic copy of your answer before submitting it

 

to Ashworth College for grading. Unless otherwise stated, answer in complete

 

sentences, and be sure to use correct English, spelling and grammar. Sources must

 

be cited in APA format. Your response should be four (4) double-spaced pages; refer

 

to the "Assignment Format" page located on the Course Home page for specific

 

format requirements.

 

Part A

 

Think about your own experiences with both effective and ineffective

 

communication, and select one (1) example of each to analyze.

 

(1) Briefly describe each of the two (2) scenarios? one related to a personal

 

experience with effective communication and one related to a personal

 

experience with ineffective communication.

 

(2) Describe whether each scenario is an example of effective or ineffective

 

communication, providing at least two (2) supporting facts for each scenario.

 

The success of any relationship relies on the ability to communicate well. Communication is important in all relationships as it allows us to share our interests, concerns, and support of each other. It helps us to organize our lives and make decisions; and it allows us to work together. Effective communication is based on the way we talk and listen, how we respond as well as our body language. We can all learn how

 

to improve the way we communicate because it takes more than words to create a safe, exciting and secure relationship Part B

 

1) Imagine that you have an interview for an internship that you really want to

 

get. Describe three (3) ways in which you can display professionalism in this

 

situation.

 

2) Describe the implications of selecting the appropriate channel and medium

 

for a business message. Describe at least two (2) factors involved in this.

 

3) Provide one (1) original example of each of the following: physiological

 

barrier, language barrier, and psychological barrier.

 

Grading Rubric

 

Please refer to the rubric on the following page for the grading criteria for this

 

assignment. CATEGORY

 

Part A: Effective

 

communication

 

scenario (10

 

points) Exemplary

 

10 points

 

Student provides a

 

clear, logical

 

description of at

 

least 1 personal

 

experience

 

involving effective

 

communication. Part A:

 

Ineffective

 

communication

 

scenario (10

 

points) 10 points

 

Student provides a

 

clear, logical

 

description of at

 

least 1 personal

 

inexperience

 

involving

 

ineffective

 

communication. Part A: Effective

 

vs. ineffective

 

(15 points) 15 points

 

Student provides a

 

clear, logical

 

description of

 

whether each of

 

the 2 scenarios

 

described is an

 

example of

 

effective or

 

ineffective

 

communication,

 

with at least 2

 

clear, logical

 

supporting facts.

 

10 points

 

Student provides a

 

clear, logical

 

description of at

 

least 3 ways that

 

he or she could

 

show

 

professionalism in

 

the interview Part B:

 

Professionalism

 

(10 points) Satisfactory

 

8 points

 

Student provides a

 

mostly clear,

 

logical description

 

of at least 1

 

personal

 

experience

 

involving effective

 

communication.

 

8 points

 

Student provides a

 

mostly clear,

 

logical description

 

of at least 1

 

personal

 

experience

 

involving

 

ineffective

 

communication.

 

12 points

 

Student provides a

 

mostly clear,

 

logical description

 

of whether each

 

of the 2 scenarios

 

described is an

 

example of

 

effective or

 

ineffective

 

communication,

 

with 1- mostly

 

clear, logical

 

supporting facts.

 

8 points

 

Student provides a

 

mostly clear,

 

logical description

 

of 2-3 ways that

 

he or she could

 

show

 

professionalism in

 

the interview Unsatisfactory

 

5 points

 

Student provides a

 

weak or unclear

 

description of at

 

least 1 personal

 

experience

 

involving effective

 

communication. Unacceptable

 

2 points

 

Student provides

 

a poor description

 

of 1 personal

 

experiences

 

involving effective

 

communication. 5 points

 

Student provides a

 

weak or unclear

 

description of at

 

least 1 personal

 

experience

 

involving

 

ineffective

 

communication. 2 points

 

Student provides

 

a poor description

 

of 1 personal

 

experiences

 

involving

 

ineffective

 

communication. 8 points

 

Student provides a

 

weak or unclear

 

description of

 

whether each of

 

the 2 scenarios

 

described is an

 

example of

 

effective or

 

ineffective

 

communication,

 

with 1 weak or

 

unclear

 

supporting facts.

 

5 points

 

Student provides a

 

weak or unclear

 

description of 1-2

 

ways that he or

 

she could show

 

professionalism in

 

the interview

 

scenario. 5 points

 

Student provides

 

a poor description

 

of whether 1 of

 

the scenarios

 

described is an

 

example of

 

effective or

 

ineffective

 

communication,

 

with 0-1 poor

 

supporting facts.

 

2 points

 

Student provides

 

a poor description

 

of 1 way that he

 

or she could show

 

professionalism in

 

the interview

 

scenario. scenario. Part B: Channel

 

and medium (10

 

points) scenario. 10 points

 

Student provides a

 

clear, logical

 

description of the

 

implications of

 

selecting the

 

appropriate

 

channel and

 

medium for a

 

business message,

 

along with at least

 

2 factors involved.

 

15 points

 

Student provides a

 

clear, logical

 

description of at

 

least 1 original

 

example for each

 

of the following:

 

physiological

 

barrier, language

 

barrier, and

 

psychological

 

barrier. 5 points

 

Student provides a

 

weak or unclear

 

description of the

 

implications of

 

selecting the

 

appropriate

 

channel and

 

medium for a

 

business message,

 

along with 1-2

 

factors involved.

 

8 points

 

Student provides a

 

weak or unclear

 

description of at

 

least 1 original

 

example for 1-2 of

 

the following:

 

physiological

 

barrier, language

 

barrier, and

 

psychological

 

barrier. 2 points

 

Student provides

 

a poor description

 

of the implications

 

of selecting the

 

appropriate

 

channel and

 

medium for a

 

business message,

 

along with 1

 

factor involved. 10 points

 

Student makes 3-4

 

errors in grammar

 

or spelling that

 

distract the reader

 

from the content.

 

5 points

 

The paper is

 

written in proper

 

format with only

 

3-5 errors. Most

 

sources used for

 

quotes and facts

 

are credible and 5 points

 

Student makes

 

more than 4

 

errors in grammar

 

or spelling that

 

distract the reader

 

from the content.

 

2 points

 

The paper is not

 

written in proper

 

format. Many

 

sources used for

 

quotes and facts

 

are less than

 

credible (suspect) Mechanics (20

 

points) 20 points

 

Student makes no

 

errors in grammar

 

or spelling that

 

distract the reader

 

from the content. 8 points

 

Student provides a

 

mostly clear,

 

logical description

 

of the implications

 

of selecting the

 

appropriate

 

channel and

 

medium for a

 

business message,

 

along with at least

 

2 factors involved.

 

12 points

 

Student provides a

 

mostly clear,

 

logical description

 

of at least 1

 

original example

 

for 2-3 of the

 

following:

 

physiological

 

barrier, language

 

barrier, and

 

psychological

 

barrier.

 

15 points

 

Student makes 1-2

 

errors in grammar

 

or spelling that

 

distract the reader

 

from the content. Format (10

 

points) 10 points

 

The paper is

 

written in proper

 

format. All sources

 

used for quotes

 

and facts are

 

credible and cited

 

correctly. 8 points

 

The paper is

 

written in proper

 

format with only

 

1-2 errors. All

 

sources used for

 

quotes and facts

 

are credible and Part B: Barriers

 

(15 points) 5 points

 

Student provides

 

a poor description

 

of 1 original

 

examples for 1 of

 

the following:

 

physiological

 

barrier, language

 

barrier, and

 

psychological

 

barrier. most are cited

 

correctly. cited correctly. and/or are not

 

cited correctly.

 


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